At Isabella Handcrafted Gemstone Jewelry, we want you to have an enjoyable shopping experience.  Please feel free to contact us at any time, at 770-568-8921.  We prefer to be available 24/7 to accommodate our overseas customers at their convenience, so call anytime, we really don't mind.

We can also be contacted via email at info@handcraftedjewelry.tv.  All emails will be answered immediately.

We offer a full 100% refund or exchange within 30 days of the receipt of your order, on non custom order items.  Please return all orders  to 1950 Barrett Lakes Blvd., Suite 1912, Kennesaw, GA  30144.  We will expedite your refund, typically within 48-72 hours after processing.

We absolutely love to do custom orders, and we encourage you to change things up when deciding on what you'd love to wear.  Almost in every case, we can accommodate color, stone and metal preferences and changes without any additional cost to you.  Whatever you imagine, we can make it happen for you, with a long standing reputation for doing it right.  It doesn't hurt to ask - just give us a call and inquire, 770-568-8921, or email us at any time info@handcraftedjewelry.tv.

We guarantee that all retail orders placed Monday through Friday will be shipped to you within 24-48 hours, guaranteed.  This guarantee may not be applicable to custom and wholesale orders. 

During our special sales, orders may take 1-5 business days to be shipped.